Customer Experience

THE BRAND EXPERIENCE AND CUSTOMER EXPERIENCE RELATIONSHIP

Your brand is the story you tell to engage and motivate people (prospects, customers, and employees) to believe in you, support you, and share the story. The story is formed by your advertising and is delivered through all your interactions – products, services, website, apps, policies, and your employees. — Ed Murphy, Co-founder & President, […]

THE BRAND EXPERIENCE AND CUSTOMER EXPERIENCE RELATIONSHIP Read More »