CX transformation starts with your employees.
What is CX? Why is it important? And how do we do it better? From individual learning sessions to company-wide programs, we’ve got what it takes to educate your team.
Class is in session.
Does your team need a custom curriculum? Designed to meet your specific education goals, instructor-led courses are available for in-person or virtual training.
Are you looking for something that individuals can work through at their own pace? Our self-directed eLearning program is comprised of over 3 hours of individual lessons ranging from the fundamentals of CX to the creation of WOW! Experiences for any customer.
Taught by the best
Our eLearning content is delivered by internationally renowned CX gurus—lead innovators in the high-impact customer experience space. All of our highly engaging, interactive education programs are based on learnings from 250+ successful CX transformations, and taught by seasoned professionals working in the field.
Co-Founder and Advisor
One of the leading global authorities on CX, employee engagement, and strategy execution. Proven, passionate change agent (clients include Mercedes-Benz, Royal Caribbean Cruises, HSBC, FedEx); founder of Strativity Group; author of seven books and over 300 articles on business strategy, CX optimization, and achieving the ultimate success.
“[ImprintCX] was able to deliver a comprehensive view of our Member Journey including clear and specific recommendations that were deeply insightful for our business.”
Let’s talk ideas.