ImprintCX Launches “Next90” – A Workshop to Align Teams and Drive 90-Day Action Plans Blog Post, Home Page Featured Post / Ed Murphy ImprintCX Launches “Next90” – A Workshop to Align Teams and Drive 90-Day Action Plans Read More »
Employees say they’re going the extra mile. Customers say, “Where?” Blog Post / Ed Murphy Employees say they’re going the extra mile. Customers say, “Where?” Read More »
The CX Trilogy: Master These Three Elements to Build Exceptional Customer Experiences Blog Post / Ed Murphy The CX Trilogy: Master These Three Elements to Build Exceptional Customer Experiences Read More »
Is your CX Story written for the Boardroom? Blog Post / Ed Murphy Is your CX Story written for the Boardroom? Read More »
Bridging the Emotional Experience Gap Blog Post / Ed Murphy Bridging the Emotional Experience Gap Read More »
Leadership’s Silent Decision: Why Ignoring Issues Creates Bigger Problems Blog Post / Ed Murphy Leadership’s Silent Decision: Why Ignoring Issues Creates Bigger Problems Read More »
DO YOU HAVE HELPLESS EMPATHIZERS OR COMPASSIONATE DOERS? Blog Post / Ed Murphy DO YOU HAVE HELPLESS EMPATHIZERS OR COMPASSIONATE DOERS? Read More »
Is your organization treating CX as a unifier or just another initiative in the mix? Blog Post / Ed Murphy Is your organization treating CX as a unifier or just another initiative in the mix? Read More »