Why Most Journey Mapping Efforts Fall Short (And What to Do Instead) Blog Post / Ed Murphy Why Most Journey Mapping Efforts Fall Short (And What to Do Instead) Read More »
ImprintCX Launches “Next90” – A Workshop to Align Teams and Drive 90-Day Action Plans Blog Post, Home Page Featured Post / Ed Murphy ImprintCX Launches “Next90” – A Workshop to Align Teams and Drive 90-Day Action Plans Read More »
Employees say they’re going the extra mile. Customers say, “Where?” Blog Post / Ed Murphy Employees say they’re going the extra mile. Customers say, “Where?” Read More »
The CX Trilogy: Master These Three Elements to Build Exceptional Customer Experiences Blog Post / Ed Murphy The CX Trilogy: Master These Three Elements to Build Exceptional Customer Experiences Read More »
Is your CX Story written for the Boardroom? Blog Post / Ed Murphy Is your CX Story written for the Boardroom? Read More »