THE EXPERIENCE EQUATION ISN’T ABOUT ALIGNMENT. IT’S ABOUT RISK.
THE EXPERIENCE EQUATION ISN’T ABOUT ALIGNMENT. IT’S ABOUT RISK. Read More »
There’s a dangerous myth lurking in the halls of many organizations: If people comply, we’ve succeeded. But here’s the truth: Complance doesn’t mean commitment—and it definitely doesn’t mean culture. In fact, it often breeds a culture of fear. This idea has been rattling around in my head since a recent conversation with Isabella Kosch, who
Compliance vs. Adoption: Why Checking the Box Won’t Build Your Culture Read More »