A global pandemic crisis, geopolitical crisis and the war in Ukraine, the climate change, new technologies and AI, are causing dynamic changes to all aspects of life, therefore to consumer’s behavior and demands.

In the new ever-changing world, customer experience is a priority for brands and businesses.

As a CX professional are you ready to tackle the new challenges and turn adversity into an opportunity?

On January 26, 2023 join Beth Karawan, Peter Dorrington, Prof. Dr. Phil Klaus and other CX leaders as they discuss the future customer journey.

Check out CX Summit