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WiCX UnConference 2024: Cross-Functional Collaboration

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January 8, 2025

Your Customers Are Talking—But Are You Really Listening?

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November 25, 2024

Retail Store Cards Dirty Little Secret

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November 22, 2024

Have CX practitioners become helpless empathizers?

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November 22, 2024

NO VOC IMPACT YET? TRY THIS ESSENTIAL RECOVERY TIP

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November 19, 2024

YOUR VOC IS A BFD. ARE YOU GIVING IT THE RIGHT TLC❤️?

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November 19, 2024

The Current State of CX: An Overdose of Empathy?

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November 19, 2024

The ‘Why’ and the ‘How’: Leadership and Management in Culture Transformation

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November 15, 2024

It is a sad time for organizations and the CX industry.

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September 30, 2024

Why Your CX Team requires a Chef and a Baker?

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September 25, 2024

Achieve Meaningful Results with Intention and Attention

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September 18, 2024

IS YOUR CX STRATEGY RETROFITTED TO YOUR BUSINESS?

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September 5, 2024
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